Frequently Asked Questions (FAQs)

Buildex is a construction services company specialising in residential and commercial projects, offering a range of services from initial design to final construction.

Buildex is a newly found company but its team have been serving the construction industry for over 20 years, with a commitment to quality and customer satisfaction.

At Buildex, we prioritise building strong, long-lasting relationships with our clients. We achieve this through personalised service, maintaining open lines of communication throughout every project, and ensuring client involvement and satisfaction from the initial consultation to the final walkthrough.

Buildex's mission is to deliver high-quality, long-lasting construction services that improve the living and working environments of our clients

We aim to achieve this through innovative designs, responsible building practices, and a commitment to exceeding customer expectations. Our core focus is on creating structures that are not only aesthetically pleasing but also structurally sound.

Buildex is driven by a commitment to Integrity, Quality, Reliability, and Customer Focus

At Buildex, we uphold the highest ethical standards in all our dealings. We value transparency and honesty, ensuring that every project is conducted with the utmost ethical consideration.

Our dedication to excellence is unwavering. Every project we undertake is executed to meet or exceed the highest industry standards, ensuring superior results that consistently satisfy our clients.

As your local, licensed builders, we are known for being dependable and always ready to assist with any project, regardless of its size. Our reputation is built on our ability to reliably meet our clients' needs and deliver on our promises.

We prioritise exceptional customer service and strive to build strong, lasting relationships with our clients. Our approach is client-centered, focusing on understanding and fulfilling the unique needs and aspirations of each client.

Buildex's office hours are from Monday to Friday, 9 AM to 6 PM. During these hours, our team is available to answer calls, schedule consultations, and address any queries you may have.

However, we understand that your construction needs and questions might happen outside of these hours. For your convenience, you can contact us at any time through our website. Whether it's late at night or over the weekend, simply leave a message or fill out our contact form, and a member of our team will get back to you promptly.

We provide comprehensive construction services including but not limited to groundswork, bricklaying, joinery, extensions, roofing, plastering, landscaping, new builds, steelwork, stonework, drainage, roadworks, tiling, driveways and demolition.

Buildex ensures high-quality services by following strict standards at every stage of our construction projects.

We start with a detailed planning process that considers all aspects of the project, ensuring that every element meets our high standards. We use only the best materials sourced from reputable suppliers to guarantee durability and aesthetic appeal. Our team comprises highly skilled and experienced professionals who are trained to execute each task with precision. Furthermore, we conduct regular quality checks during the project to identify and resolve any issues immediately, ensuring that the final output meets the expectations of our clients.

Yes, Buildex is equipped to handle projects beyond our local area.

We have a flexible team ready to travel and manage projects in various locations, depending on our clients' needs. We coordinate closely with local suppliers and subcontractors to ensure that all materials and workmanship meet Buildex’s standards. Whether the project is near or far, our clients can expect the same dedication and quality that we provide locally.

Yes, Buildex is dedicated to meeting the unique needs of each client by offering customised service packages.

We understand that each construction project has its own specific requirements, goals, and challenges. To cater to these diverse needs, we work closely with our clients from the initial consultation phase to develop a tailored service plan that aligns perfectly with their vision and budget.

Whether you're looking to build a new home, renovate an existing property, or require specialised construction services, Buildex can create a service package that fits your needs perfectly. Our goal is to deliver exceptional results that not only meet but exceed your expectations, ensuring your complete satisfaction with every project we undertake.

Safety is our top priority. We comply with all regulatory safety standards and conduct regular training sessions for our staff to ensure a safe working environment.

Buildex primarily specialises in new builds and extensions, catering to both residential and commercial sectors. We are experts at constructing new homes from the ground up, tailored to the unique needs of each client. Additionally, we excel at creating space-enhancing extensions, whether adding to existing homes or expanding commercial facilities. Our team ensures that every project is meticulously planned and executed, integrating seamlessly with any existing structures while focusing on modern design and functionality.

To make a data request at Buildex, please follow these steps:

Identify Your Data Needs - Clearly specify the type of data you are requesting, such as personal information, project details, or transaction history.

Submit Your Request - You can submit your request via our website using the contact form. Alternatively, you can send us an email detailing your data needs to [email protected]

Verification - For your security, we will verify your identity before processing the request to ensure that no unauthorised person accesses your data.

Processing Your Request - We will process your request and respond with the requested information within the legal or specified timeframe.

If you didn’t find the answer to your question in our FAQs, don’t hesitate to reach out for more assistance.

You can contact us directly through our customer number at 07899 348469 , or send us an email at [email protected]. Our dedicated team is available to provide you with the information you need and to assist you with any specific queries or concerns you may have.